Renity Marketplace wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Renity Marketplace is one you will want to repeat and share with others. As part of our commitment to you, we respect and protect the privacy of the personal information you provide to us.

This Privacy Policy explains:

What information we collect

Why we collect it

How we use it

Who we may share it with

Your choices regarding your information

“Site” refers to our Renity Marketplace website, mobile apps, and software. “Services” include the Site, customer service phone lines, and other shopping or

product-related services.

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date on this page. Additional features or offers may be subject

to different privacy rules as disclosed at the time.

What Is Personal Information?

“Personal information” means information that identifies or can be used to identify an individual who uses our Services or becomes a customer.

Collection, Use, and Sharing of Information

You may provide personal information when you use our services, including:

1. When You Navigate to Our Site

Data We May Collect:

Cookies and tracking data

Device and browser info

Web server logs

General location

How We Use It:

Operate and optimize the Site

Detect and prevent fraud

Show personalized content and ads

Understand demographics and behaviors

Who We Share With:

Site optimization and security partners

Marketing providers

If You Don’t Provide It:

Some features may not work

Purchases may be unavailable

No marketing communication

2. When You Interact with Features on Our Site

Data We May Collect:

Browsing history

Wishlist entries

How We Use It:

Show items you browsed or saved

Use of “Build Your Own Jewelry®” and other tools

Improve services and develop new ones

Who We Share With:

Providers supporting Site functionality

If You Don’t Provide It:

No personalized content

Certain tools won’t work properly

3. When You Make a Purchase

Data We May Collect:

Full name

Contact info

Shipping address

Payment details

How We Use It:

Process orders and payments

Provide post-sale services (cleaning, resizing, etc.)

Track and confirm orders

Prevent fraud

Support Diamond Upgrade Program

Who We Share With:

Payment processors

Shipping services

Fraud prevention providers

If You Don’t Provide It:

You won’t be able to make purchases or access related services

4. When You Contact Us

Data We May Collect:

Full name

Contact info

Order details

Call recordings

How We Use It:

Help complete orders

Answer questions

Process returns

Improve support

Who We Share With:

Call handling and recording vendors

If You Don’t Provide It:

Limited or no customer service support

5. When You Submit for Marketing or Sweepstakes

Data We May Collect:

Your and your friend’s name and email

How We Use It:

Send offers and updates

Allow product sharing with friends

Manage promotions

Who We Share With:

Marketing and sweepstakes partners

If You Don’t Provide It:

No marketing updates

Can’t share items or enter promotions

6. When You Review a Product

Data We May Collect:

Full name

Email address

Your review and submitted images

How We Use It:

Display reviews for other shoppers

Improve product and service quality

Who We Share With:

Review hosting platforms

If You Don’t Provide It:

You can’t post a review

7. When You Interact on Social Media

Data We May Collect:

Name and username

Your post content

How We Use It:

Respond to your posts

Share offers

Manage social promotions

Who We Share With:

The social media platform you use

If You Don’t Provide It:

You can’t engage with us on social media

8. When You Book an Appointment

Data We May Collect:

Full name

Email address

How We Use It:

Schedule your showroom visit

If You Don’t Provide It:

You can’t book an appointment

Other Uses of Your Information

Renity Marketplace may also use your data:

To comply with legal obligations

As outlined in our Terms and Conditions

With your explicit consent

We may combine your data with other sources (e.g., public records, cookies, partner data) to personalize your experience and refine our offerings.

Tracking Technologies

We and our business partners may use technologies like cookies and web beacons to:

Recognize your device

Track your interactions

Improve services and advertising

You can manage your cookie preferences through your browser settings.